Administrator
About The Role
We have a fantastic opportunity for an Administrator to join our Operational Support Services Team at the AML Hub in Warwick.
The ideal candidate should be able to work in a very busy environment. The ability to multitask and work independently is advantageous. The role involves a wide range of administrative activities across several platforms including processing of patient referrals, booking appointments, billing and general office duties. This would encompass reporting, telephone queries, complaint handling within specific SLAs whilst working towards achieving team KPIs.
Our Admin team plays a pivotal role in supporting our clinical teams and patients to ensure the smooth running of the Radiology Scanning service across Alliance Medical. Experience in a healthcare environment or those with customer service experience would be beneficial but full training will be given to the right candidate.
The hours of work are 40 per week. Work shifts across 8am-8pm Monday - Sunday, on a rotational basis.
Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.
Skills And Experience
As a successful candidate you should be able to demonstrate:
Prior experience in a healthcare environment preferred
Good communication skills both written and verbal
Good IT and administration skills
A flexible, organised and enthusiastic attitude towards work
- Excellent telephone manner
About Alliance Medical
Alliance Medical are Europe’s leading independent provider of imaging services.
We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We live by our company values to ensure the highest level of patient care:
Our Values
Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.
Collaboration:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
Excellence:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
Learning:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
Efficiency:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
Openness:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.